Service Information

  • Operated by the North Bay General Hospital
  • Ministry of Health and Long Term Care downloaded Land Ambulance to the District of Nipissing Social Services Board 2001. (North Bay, Sturgeon Falls, Temagami, and Mattawa)
  • All Ambulances and Capital equipment are purchased by the District of Nipissing Social Services Board.
  • NBGH Operates the North Bay & District Ambulance under contract through the District of Nipissing Social Services Board.
  • North Bay Paramedics and Administration staff are employees of the NBGH.
  • North Bay Paramedics / Clerical staff are members of CUPE.
  • North Bay Paramedics perform delegated medical acts under the direction of the North Bay General Base Hospital Program

Ambulance Bases

North Bay Station 00
750 Scollard Street – North Bay

  • Administration Offices
  • Crew Room
  • Six Bays
  • Main Supply Room
  • Five Ambulances
  • One Emergency Response Vehicle
  • Central Ambulance Communications Centre

North Bay Station 03
35 Ferris Drive – North Bay

  • Four Bays – 2 Front (picture), 2 Back of Base
  • Emergency Support Trailer
  • 2 Ambulances
  • Special Event Gator & Trailer
  • 2 Back Bays Used By DNSSAB Mechanics (Service & Repair District Ambulances)

North Bay Station —

  • 1 Front Line Ambulance
  • 1 Mechanical Spare

Nipissing District EMS Partners

  • District of Nipissing Social Services Board
  • West Nipissing EMS (Sturgeon Falls)
  • Temagami EMS
  • Mattawa EMS
  • North Bay Central Ambulance Communication Centre

Emergency First Response Teams

  • Phelps EFRT
  • East Ferris EFRT

Tiered Response Agreements

  • North Bay Fire Department
  • Nipissing Township Fire Department
  • Bonfield Fire Department
  • Callander Fire Department
  • Chisholm Fire Department

Community Partners

  • North Bay / Parry Sound District Health Unit
  • Risk Watch Committee
  • Critical Incident Stress Team (CIST)
  • Victim Crisis Assistance and Referral service (VCARS)
  • Regional Trauma Prevention Committee
  • NBGH P.A.R.T.Y program

90th Percentile

90th Percentile

Call Volume

Call Volume

Time Notified to Time Enroute

Time Notified to Time Enroute

North Bay DAS Organizational Chart

North Bay General Hosptial

Each year over 45,000 people visit North Bay General Hospital’s Emergency Department. Some 100 to 200 patients are seen daily. Of that 15 to 20 require emergency or urgent attention. Nurses and physicians are available to provide expert and immediate care to those requiring treatment for sudden and serious medical and surgical problems.

The Emergency Department is open 24 hr/day 7 days per week. It is staffed by a multi-disciplinary team of registered nurses, registered respiratory therapists, social services, pastoral care, crisis intervention, orthopaedic technicians and other members of our health care team.

To serve you better we have implemented a 5-level triage system. Highest priority is given to those who are critically ill. Upon assessment people with emergencies will be treated first.

Every patient will be seen, by a registered nurse with special skills and training in triage. Patients should let the nurse know if their condition get worse. There are five levels of triage – patients will be seen by a physician in order of their assessed triage level.

Level 1 – RESUSCITATION:Condition threatens life or limb and requires immediate, aggressive intervention.
Level 2 – EMERGENT: There is a potential threat to life or limb that requires rapid intervention.
Level 3 – URGENT: There is a potential to progress to a serious problem requiring emergency intervention.
Level 4 – LESS URGENT: Factors of age and distress are considered. There is a potential for deterioration or complications.
Level 5 – NON URGENT: Conditions that may be acute but non-urgent as well as conditions which may be part of a chronic problem or without evidence of deterioration. Interventions for some of these can be delayed.